The link they sent me is for version 1_05 and it worked fine for me. I have seen references to a version 2.0…, but have never been able to find a copy of it. Please also find the link for the WDiddle3 utility which should allow you to set the WDiddle 3 for your needs. However, we’ve seen cases where customers have used the tool with this internal drive and managed to set Idle3 to max time which effectively turns off load/unload power saving feature. (WD Response) - The WDIddle3 utility has not been designed for this particular product. Is this tool OK to use or is there something else that can be done to change this operation? Is there something I can do to reduce the LCC concern and increase the life of this drive if I am still concerned about it? I have seen several posts where people claim that using the WDIDLE3 tool works OK, but it is not listed as a drive for this tool on the WD web site. (WD Response) - They did not answer this questionģ. Should the Idle3 timer have been set to 8 seconds when I received it? I have seen several other postings and test data/reviews on the internet where people state when they received their WD30EFRX the Idle3 timer was disabled? They also stated in another email that “To date, we have had no reported hard drive failures due to cycle and load times with any of our drives.”Ģ.
This effectively negates the power-saving advantages of low-power drives, such as Western Digital’s WD Red, and artificially increases the number of load-unload cycles. (WD Response) Some utilities, operating systems, and applications, such as some implementations of Linux, for example, are not optimized for low power storage devices and can cause our drives to wake up at a higher rate than normal. If WD really believes that the drives can survive this many parking cycles why do you only list 600,000 in your specification? Since this will be 4-5 times the specified value it does appear something is wrong with the drive. Is there something wrong with this drive? At the current rate of head parking this drive will reach a count of somewhere in the 2-3 million cycles before the 3 year warranty period is reached. Questions to WD Technical Support and their replies belowġ. When installed in my Ultra 4 it climbed to 1200 LCC’s in the 1st 24 hours. Just as a reminder, my issue is a brand new WD30EFRX from Amazon that out of the box has the Idle3 timer set to 8 seconds. I asked them 3 questions and have posted their responses below. I have had a couple of email exchanges with WD Techical Support on this, the latest being today. It basically sounds to me like you are saying that WD Red drives are not suitable for use in any NAS application since the Idle3 timer is set by the factory at 8 seconds. I understand that is just a nominal rating and the drive will not fail the moment it is exceeded, but it is a measuring stick that indicates the drive is being arbitrarily exercised for no reason and the useful life if being deminished. Given the rate that the LCC is increasing the WD rating of 600,000 will be exceeded in a very short time. It seems to very from drive to drive and it is not clear why.
I have seen several posts on the internet with other people have received this exact same drive from WD and when they examined the Idle3 setting it was turned off. Again, that is what WD states these drives are customized for. As you state below, some applications are “not optimized for low power storage devices”, like when used in a NAS array that needs to be available 24/7. The problems with the low Idle3 timer settings in the WD Green drives are well documented and I am very surprised that you are stating this setting is expected and should be accepted as normal for these RED drives that are intended for use in a NAS. However, these drives are heavily marketed by WD for use in NAS devices that will be operating 24/7. This would make sense to me if these drives were intended for a “typical desktop user” as you state below.
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